Airport247
Average journey rating
Rating: 4.7 (4.7 out of 5)
Total votes: 4198
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+44 (0) 208 208 4880
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4198 Reviews
Customer Recommendation: Yes - 98% No - 2%
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Teofilo Masera
United Kingdom
Recommend: YES
1 day(s) ago
No comments given. Check rating. Thanks
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Chris Byrne
Ireland
Recommend: YES
1 day(s) ago
Excellent and efficient service
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Jane Yan
Australia
Recommend: NO
1 day(s) ago
Booked for a pick up at 6:30am, received a call at 6:20am saying the driver will be 5-7min late, waited till 6:45am no driver to be seen so I call Airport247 and they said the driver is on its way stuck in traffic but will be there in 5-7min, waited till 7am still no driver showed up and no calls from Aiport247 for any updates. So I called Airport 247 again and they said the driver was now in some sort of collision with another car so he couldn't do the pick up and they need to send another car to my pick up location and there will be another 15min wait before the new driver arrive. Waited till 7:20am and call Airport247 yet again as the new driver hasn't showed up after the 15min wait and the operator once again promise the driver will be at pick up location in 4 mins. After this final call I was ready to give up and just cancel the booking but finally the new driver showed up at 7:30am and drove me to my destination. The new driver was very nice and apologise for the delay as he only got my job booking very last minute and was rushing to pick up location, he called once he arrived and helped with my luggage. Overall I would not recommend their service to anyone looking for airport transfers as being on time is ESSENTIAL for any car booking service. What is the point of pre-booking a car pick up if they don't show up on time? If I was going to the Airport I would have missed my flight. During the calls with Airport247, the operator did apologised but they should have let me know about the collision accident and new driver on its way etc ahead of my call to them. It seems like the company they used to book the cars is very unreliable so definitely would not recommend their service if you are looking for on time and reliable car pick up service.
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Kimi Pulsford
United Kingdom
Recommend: YES
5 day(s) ago
thanks, we are very contented.
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Jon Hicks
United Kingdom
Recommend: YES
1 week(s) ago
Yes. The driver was very good company and I enjoyed talking with him. The taxi was almost 60 minutes late, although I do have a slightly awkward address to find at rush hour. I wanted to pay by card, the driver insisted it was a cash arrangement, I wasn't aware of that. He had a card reader but it didn't work.
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